We give you the opportunity to return the item you have ordered, as long as it is not damaged and remains in its original packaging.

To do so, please contact our customer service within 14 days from the day after delivery of the product(s) to your home.

Please note that :

    • Shipping costs are your responsibility
    • The returned articles will be analyzed by our team


If the return is approved:

    • either, we make the refund on the account used at the time of the order
    • Or, we send you a deductible voucher for a next order.

Do not hesitate to contact us if you have a question about the process of return, product, service after sale, etc. 067/33 00 73 (option 1), by mail to info@pat.be or via our contact form